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Water Service

APPLICATION FOR WATER SERVICE

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Copy of Driver's License and Lease/Deed required for all new services. Commercial customers will need to contact TDS Disposal directly. www.tdsdisposal.com 

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Email completed applications to : 

cashier@townofcarthagetn.gov

Please direct water service questions or concerns to:

 

Kealy Cowan

Cashier

615.735.1881 ext. 202

cashier@townofcarthagetn.gov

Water Application (pdf format)

Bank Draft (voided check required) (pdf format)

Serveline Leak Protection (pdf format)

Leak Adjustment Policy (pdf format)

Water Utility Assistance (pdf format)

WATER DEPOSITS AND FEES

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Water Deposits

Home Owners

$100.00

Meter Set Fee: $50.00

Renters

$200.00

Meter Set Fee: $50.00

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Fees

Bad Debt Deposit

$100.00

For new deposits with previous balances owed. Previous debt must be settled for new service to be active. 

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Reconnect Fee $50.00

For reconnection of unpaid utility bill. Services disconnected on the 21st  for non-payment.

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Meter Box Replacement if customer damaged $75.00

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Sewer Clean Out if customer damaged $75.00

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Returned Check/Bank Draft Fee

$30.00

Fee due in addition to outstanding amount. Cash only

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All 2" or larger meters (Monthly Maintenance Fee) $50.00

 

Backflow Preventer Annual Testing $100.00

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Water/Sewer Taps

3/4" $2,500.00

1" $3,200.00

1 1/2" $3,275.00

2" or Larger $6,000.00

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Click Here to download Fee Information.

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We gladly accept credit and debit cards (a $3.50 convenience fee will be added for each transaction).

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Please place all after-hours water payments in the drop-box located outside of the James A. Clay Municipal building.

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Water bills are mailed on the last business day of each month and are due by the 15th without penalty.

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Failure to receive bill does not relieve consumer of payment.

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Penalty will be added after 15th and service will be disconnected on the 21st of each month for non-payment.

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A $1.00 reprint fee will be applied if you do not present bill at time of payment.

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Payments made after 2:00 PM for disconnects will not be reconnected until next business day.

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A $50.00 reconnect fee is due before service is restored.

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If your water service has been disconnected by City Hall for non-payment, your balance plus a reconnect fee must be paid prior to reconnection. It is unlawful and a violation of Carthage Municipal Codes for the homeowner/renter to turn water on before the bill has been made current. A city worker will reconnect your water service after payment has been made.

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2023 Water Quality Report (pdf format)

CONTACT

314 Spring Street

P.O. Box 259

Carthage, Tennessee 37030

Phone: 615.735.1881 

Hours:

8:00 am – 4:00 pm

For after hours emergencies, contact the Carthage Police Dept. 615.735.2525

You can also contact us by using this form: (Do not use this form for bill payment questions or issues. For billing questions call City Hall at (615) 735-1881 during office hours.)

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